"A quality hotel in a good location, but it seemed expensive. The room was comfortable, but I wasn't able to get in the room until 90 minutes after check-in time, and no compensation was offered. Breakfast was decent, and I appreciated the shuttle service.2023-02-15"
"Hotel room was nice, and the pool was beautiful. Great place to stay.2015-02-02"
Upscale, smoke-free, all-suite, extended-stay hotel
Near Puerto Rico Convention Center and Isla Grande Airport
Outdoor swimming pool - exercise room
Free hot breakfast buffet
Parking costs $14 per night
Pet friendly hotel
- allows pets up to 50 pounds, 2 pets per room - $175 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - Jan 2016 < Less Most Recent HotelGuides ReviewsRead >
"An excellent hotel except for the 45-minute wait in line to check in. There was so much to do at this resort, and the golf course was beautiful. Nice swimming area with 3 pools, including one for small children. The older kids enjoyed the slides and lazy river. If you have a car, Walmart is just a few miles away. There was a shuttle to the villas. 2017-07-07"
"Close to the cruise port. The hotel room was clean and spacious. I really enjoyed the large shower, the workout room, and breakfast. Pleasant, helpful personnel.2016-06-14"
"We were pleased with the accommodations at this hotel and definitely recommend it.2016-06-13"
"Great hotel. The room was beautiful and clean.2016-04-06"
Pet friendly hotel
- allows up to 2 pets per room - $125 per stay pet fee. - Sep 2022 < Less Most Recent HotelGuides ReviewsRead >
"A nice, clean hotel. Wonderful scenic restaurant. I recommend staying here.2019-02-23"
"An awesome experience. Great hotel near the cruise port, shops, and attractions. Just across the street from the water taxi. Great food at the on-site restaurant.2017-06-25"
"Great location. The hotel was clean, the beds were comfortable, and the staff was friendly.2016-10-10"
"Central to Old San Juan area; walk to shops, restaurants, and the free trolley. The hotel room was nice and clean. The bathroom was clean but needed a little work. Enjoyed the rooftop pool and whirlpool, and the employees were helpful and courteous. The only drawback was that there were only 2 elevators, so I had to wait to get my luggage down for checkout.2016-06-28"
"Excellent location across from the cruise ship pier. The room was clean and comfortable. The hotel clerks were friendly and let me check in early. Book early; it fills up fast.2016-02-04"
"A nice experience. Stay at this hotel.2016-10-05"
"Adequate hotel with good views. But the balconies either overlooked the roof of the bar, or had more limited views. The HVAC made a horrendous noise that kept us from enjoying the balcony or opening the sliding glass door. The glass doors were so dirty when we arrived that we asked for them to be cleaned. The safe in our room never locked. Staff was pleasant. If you stay at this hotel, make sure you have lots of off-site activities.2015-03-22"
"Large hotel with beautiful grounds - room was clean, but badly in need of updating - walls needed fresh paint - furniture was damaged - enjoyed the balcony - easy check-in.2012-02-01"
"The hotel interior was clean, but there was garbage every day outside, and there were homeless people sleeping across the street. Had to fight off wild chickens when exiting the hotel. We didn't know about the curfew or the $100 per day deposit. The room and service were awesome. Stay here.2021-05-17"
"A lovely resort. The staff was phenomenal and made this luxury hotel even better. The front desk clerks made sure we had a suite with a partial ocean view during a major holiday, and they recommended activity and dining options that were operational and thriving. Gorgeous private pool and private beach access. I absolutely recommend staying here.2017-12-18"
"Great hotel in a great location right on the beach. Close to Old San Juan and the airport and cruise terminal. I loved the ocean view room.2016-08-01"
Not pet friendly
- no pets allowed. - Aug 2017 Most Recent HotelGuides ReviewsRead >
"The room was clean, and the hotel clerks were nice and knowledgeable.2017-08-19"
"Nice location and reasonable rates. Easy access to the airport and cruise ports. The room was comfortable. Nice, accommodating staff. Nice rooftop pool, but it was difficult to get bar service. There was a great Cuban restaurant within walking distance.2015-03-23"
"Good location in Condado; close to restaurants, and a short walk to the beach - slow check-in and checkout - great hotel for an overnight stay.2012-03-01"
"Close to the airport, but not a good value. The hotel lobby was fancy, but the room wasn't. The blankets on the bed were old, and the bathtub was from the 1960s. The floor tiles were chipped. Find a better place to stay.2021-05-18"
"Our room wasn't ready on time, so we were upgraded to a 1-bedroom suite. The furniture was a little dated, but it was comfortable. The kitchen had been recently upgraded and had new appliances. Remodeling was underway in parts of the hotel. The hallways and common areas were a little dark. The beach, with private access, was very crowded. All the employees were encountered were friendly and accommodating. Nice hotel if you want a fairly quiet, average room.2015-09-22"
"Great location. The condo wasn't that clean, which was too bad; it had a lot of potential. Wouldn't stay again.2015-04-15"